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FREQUENTLY ASKED QUESTIONS
faq
The answers to all your questions can be found here. Transparency is important to us and we want you to be as knowledgeable as possible.
How soon can we get a reply after we send you an inquiry?
We will reply to you within 24 hours after receiving the inquiry in working days.
Are you a direct manufacturer or a trading company?
We are a modern enterprise ascent integrated solution provider specialized in ladder design, research and development, manufacturing and sales in one.
How does your company guarantee product quality?
Our products are certified by TUV/GS in Germany and meet ANSI and EN standards for safety performance requirements.
What is the payment method?
When we quote for you,we will confirm with you the way of transaction,such as FOB, CIF, CNF, etc. For mass production, you need to pay 30% advance payment first, and then pay the balance after seeing the bill of lading.The common payment method is T/T, of course, L/C is also acceptable.
Where are your products mainly exported to?
Our products are exported to more than 70 countries and regions, especially Europe, America, Asia, Africa.